Metro’s new and improved snow response plan

As much as we all enjoyed guessing which routes were running (and where) during last year’s big snowstorm(s)…

A snow-disabled 14 in December of 2008

Metro’s developed a new plan to improve predictability and communication during severe winter weather. From a KC Metro press release:

This season, customers will be able use the Internet to quickly see which buses in the Metro system are on snow route based on “geographic area.” Just as congestion is measured by color on congestion flow maps, the use of green, yellow or red on Metro’s new online snow map will give riders a snapshot of bus operations in each of seven geographic areas of the county. Green will indicate buses are operating on normal routes, yellow will signify minor reroutes (primarily in higher elevation areas), and red will alert customers that buses in the entire geographic area are on snow route or are being significantly impacted by snow.

If a major snowstorm spanning several days strikes, Metro will activate a newly designed Emergency Service Network for its fleet. When the network is activated, Metro’s regular routes will be replaced with 70 pre-identified “priority” snow routes across the county designed to be reliable in severe weather conditions. Metro will make every attempt to keep service operating on these routes as long as transportation service providers are able to keep roads passable.

…Customers are also being encouraged to sign up online for enhanced Metro Transit Alerts being launched today that will deliver email or text messages about widespread service disruptions or weather events impacting their individual bus route.

Hallelujah. (I can’t tell you how long I’ve been waiting for targeted alerts.) And about those impassable roads…

Based on lessons learned last winter, Metro has revised and simplified snow routes and has closely coordinated with other public works and transportation agencies to make sure bus routes are identified as priorities for plowing and sanding. Agency leaders also negotiated a separate agreement with the city of Seattle to exchange staff during weather emergencies for improved coordination and to help the city plow streets, if necessary, in an effort to keep buses moving.

I can’t say I’m eager to test the new system this winter, but–should the unthinkable happen (again)–here’s hoping for clear sidewalks, so folks can actually make it to the routes that are running.