Tag Archives: DDOT

The Bus Fam visits the Motor City (again)

Earlier this month, the four of us spent a week in Detroit (aka, my city-in-law), combining a work conference for me with a visit home (including a celebration of his childhood church’s 75th anniversary) for Bus Nerd. Per usual, I spent much of the visit indulging my Rosa Parks obsession, which included dragging everyone (including my Gail, who had actually already been) on a pilgrimage to the recently* completed Rosa Parks Transit Center.

On paper, the RPTC is everything a bus chick could dream of, and in real life, it lives up to the hype—at least, from the perspective of someone who didn’t actually ride any buses to or from it. It has a heated indoor waiting area; real-time arrival info; a booth selling passes, tickets, and et cetera; and (hands down best of all): a bathroom!

bus stop bathroom

The most important bus stop amenity


Honoring Chicklet’s namesake

As most of you know, Mrs. Parks is one of my idols, for reasons far beyond the (often oversimplified) story of her refusal to give up her bus seat. To be able to bring my children (including my own Rosa) to an amazing public resource dedicated to her memory was an incredibly fulfilling experience.

It was also an incredibly depressing experience.

To say that Detroit’s bus system is in crisis would be an understatement. At one of the conference sessions I attended the day before my visit to the RPTC, I learned that Detroit is 9th in the nation in transit demand–due to the size of the city’s population and the fact that a third of its residents don’t have access to a private vehicle–but 109th in the nation in the service that is deployed to meet that demand. Vehicles are in such disrepair that, on any given day, over a quarter of the buses that should be in service aren’t running. The sytem is out of money** and failing Detroiters by almost every measure. The mayor recently announced that the city is seriously considering outsourcing its management to a private contractor.

So, Detroit has a state-of-the-art, envy-inspiring transit center, and essentially no transit service. Residents (the vast majority of whom are people of color) are regularly missing work, school, and medical appointments; being left stranded at stops at all times of day and night; and enduring unpleasant, overcrowded rides on poorly functioning vehicles.

Anyone who believes, as I do, that basic mobility is a civil right, has to wonder: What would Mrs. Parks think?

*It was officially completed in 2009, which fits my definition of “recently.”
**City buses are operated by DDOT and are paid for out of the general fund. The city is in such dire fiscal straits that it must essentially choose between public safety and basic mobility. The regional bus system (SMART) is also facing major funding challenges.

Speaking of Detroit buses…

According to this Free Press article (via: Garlin), the quality of DDOT‘s service continues to decline.

Fighting a losing battle with metastatic bone cancer, Joe Briscoe has one hope — a miraculous turn in his medical treatment.

But none of that matters, the 62-year-old Detroiter said, if he can’t get to his appointments at St. John Hospital on time because of increasingly tardy buses.

“I sometimes have to wait more than two hours,” Briscoe said during a downpour at his bus stop at Woodward and 7 Mile this week. “I’m missing appointments because the buses have gotten really bad.”

Briscoe is among the roughly one-third of Detroiters who don’t have access to a vehicle, forcing them to rely on public transportation.

Bus tardiness has grown steadily since January, from 28% of the DDOT buses running late to 38% in August.

Read the rest…


I haven’t ridden a bus in Detroit in at least four years (though my limited DDOT experience did include at least one hour plus wait). We’re heading back in November, so I guess I’ll have a chance to see for myself.

Detroit visit: a recap

I’ve been to Detroit a total of four times–each time accompanied by Bus Nerd. Except for the second trip, when we stayed downtown and practiced getting around solely by bus, our visits have involved a fair amount of car use. His parents, though bus chick sympathizers, are not bus riders themselves, and since we usually go there to visit them, we roll how they roll. And then there’s the fact that Detroit is the most transit-poor major city I have ever visited.

In Seattle, folks tend to be surprised if you use the bus as your primary form of transportation. In Detroit, they are surprised if you use the bus at all. It’s not that people in Detroit don’t ride buses (the buses we’ve ridden there have been pretty full); it’s that people who have a choice don’t ride buses. As I’ve mentioned before, the bus-stop signs don’t even tell you which routes stop there. There are no schedules, and maybe that’s a good thing, since (so residents say) buses are regularly very late. Sometimes (as I learned on my second visit), they don’t come at all. The trip planner on DDOT’s website worked for us on one of our previous trips, but when we tried to use it last Sunday, it was down. I’ve tried using it since I’ve been home. Still down.

A Detroit city bus
A Detroit city bus

Many factors have contributed to the state of Detroit’s transit system:

1) The Big Three: These guys have been undermining and outright blocking efforts to create real transit in the region for decades. They sell the heck out of car culture, and it’s working. It also doesn’t hurt that almost everyone who lives there is employed by the industry (assuming they’re employed at all), and they are justifiably proud of what they produce.
2) Sprawl: Detroit is a huge, spread-out city with no real central point of commerce. Many (maybe most) of its employment and commercial centers are in surrounding suburbs. As I learned in Houston, planning routes and transfer points under these conditions is a challenge.
3) Poor environment for pedestrians: Let’s just say that walking around in the Motor City made me long for Montlake.
4) Two systems that don’t play well together: The Detroit Department of Transportation (DDOT) runs the city buses, but Suburban Mobility Authority for Rapid Transit (SMART) runs the buses in the suburbs, including buses that go from the suburbs to Detroit. Individual cities elect to participate in SMART, and some (Livonia, for example) have elected not to. This means no bus service whatsoever for the residents of those cities.
5) Racism: Detroit is one of the most segregated metropolitan areas in the country. The city is predominantly black, and the suburbs are predominantly (often, exclusively) white. Many suburban cities see transit as a threat (don’t want the “blacks from Detroit” to have an easy way to get there), so they don’t support it.
6) Weather: (Bus Nerd will disagree with me on this one.) It’s simply too dang cold to be standing outside in the winter.

Some reasons for hope:

1) Recent efforts to build a light rail line between Detroit and Ann Arbor: This would provide easy access to U of M and stop at the airport on the way.
2) Transportation Riders United: This is a very cool transit advocacy organization that is working hard on the light rail issue and also happens to have its offices in my very favorite Detroit building.
3) Post Super Bowl transit talks: During the Super Bowl, DDOT ran free shuttles from the suburbs and various neighborhoods to the festivities downtown. Lots of people–visitors, suburbanites, and Detroiters–used them, proving that folks will take advantage of options that are useful and convenient. It looks like city officials are starting to see the value.
4) Rosa Parks Transit Center: It’s in progress as I type and will have lots of cool features (for example, a climate-controlled waiting area) I’d like to see here.

And speaking of Miss Rosa (who, me?) … Detroit is also home to the bus she was riding on the day she become my shero.

Rosa Parks bus